Welcome to The Kit Shop SA! These terms and conditions outline the rules and regulations for the use of our website. By accessing and using our site, you agree to comply with the terms stated here.
1. General Terms
- By placing an order with us, you are deemed to have read and accepted these terms and conditions.
- All products are subject to availability. We reserve the right to discontinue any product at any time.
2. Orders and Payment
- Orders can be placed through our website and payment must be made in full before any product is shipped.
- We accept all major credit cards and other available payment methods as shown during checkout.
3. Shipping and Delivery
- Shipping times may vary depending on location and product availability. We aim to dispatch all orders within 3-7 business days.
- The Kit Shop SA is not responsible for delays caused by courier services or unforeseen circumstances.
- You will be notified by email with a tracking number once your order is shipped.
4. Refund and Return Policy
- We offer a 7-day return policy from the date of delivery. If you are unsatisfied with your purchase, you may return it for a refund or exchange.
- Products must be unused, in their original packaging, and in resellable condition.
- Refunds will be processed within 7 days of receiving the returned item. Shipping costs are non-refundable, and customers are responsible for return shipping fees.
5. Cancellations
- Orders can only be canceled within 1 hour of purchase. After this, no cancellations will be accepted as your order will already be in processing.
- If you need to cancel an order, please contact us immediately on [email protected]
6. Pricing
- All prices listed on our website are inclusive of VAT unless stated otherwise.
- Prices may be subject to change without prior notice, but any changes will not affect orders already placed.
7. Product Descriptions
- We aim to describe and photograph our products as accurately as possible. However, slight variations in color, shape, or size may occur.
8. Privacy Policy
- We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
9. Intellectual Property
- All content on our website, including but not limited to text, images, and logos, is the property of The Kit Shop SA and is protected by copyright laws.
- You may not reproduce, distribute, or use any content without our express written permission.
10. Changes to Terms and Conditions
- The Kit Shop SA reserves the right to modify these terms at any time. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.
Contact Information:
If you have any questions about these Terms and Conditions, feel free to contact us via email at [email protected]